Privacy Policy

1.1 This Privacy Policy ("Policy") describes how n3n4 ("n3n4," "we," "us," or "our") collects, uses, discloses, stores, and protects personal data relating to individuals ("you," "your") who access or use the n3n4 online gaming platform at n3n4.vip.

1.2 This Policy applies to all personal data processed in connection with your registration, account management, gaming activity, financial transactions, customer support interactions, and any other use of the n3n4 platform, whether accessed via web browser, mobile browser, or any application provided by n3n4.

1.3 This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC") of the Philippines. n3n4 also processes data in accordance with the requirements of the Philippine Amusement and Gaming Corporation ("PAGCOR") as applicable to licensed online gaming operators.

1.4 This Policy does not apply to third-party websites, applications, or services that may be linked to or integrated with the n3n4 platform. n3n4 is not responsible for the privacy practices of any third-party service provider beyond the data processing agreements n3n4 maintains with them.

2.1 For the purposes of the Data Privacy Act of 2012 and this Policy, n3n4 acts as the personal information controller ("PIC") in respect of the personal data it collects and processes about registered players and platform visitors.

2.2 n3n4 operates the platform at n3n4.vip and is the entity responsible for determining the purposes and means of processing personal data described in this Policy.

2.3 For any privacy-related enquiries, data subject access requests, or complaints, you may contact n3n4 through the channels specified in Section 15 of this Policy.

3.1 n3n4 collects the following categories of personal data in connection with your use of the platform:

3.2 n3n4 does not intentionally collect special categories of sensitive personal information (such as racial or ethnic origin, political opinions, health data, or biometric data) except where strictly required by applicable law or PAGCOR regulations and only with your explicit consent where required.

4.1 n3n4 collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or set responsible gaming preferences;
• Automatically: Through cookies, server logs, and technical tracking tools when you access the n3n4 platform, as described in Section 9;
• From payment providers: Transaction confirmation and account verification data from GCash, PayMaya, BPI, BDO, and Metrobank when you conduct financial transactions;
• From regulatory bodies: Self-exclusion or exclusion notice data received from PAGCOR or other recognized regulatory authorities;
• From fraud prevention services: Risk scoring and device fingerprint data from third-party fraud detection services used to protect the platform and its players.

4.2 Where data is collected from a third party on your behalf (such as a payment provider), n3n4 will process that data only as necessary for the original purpose of the transaction and in accordance with applicable data sharing agreements.

5.1 n3n4 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your n3n4 account;
• Identity verification: Conducting KYC checks as required by PAGCOR and Philippine AML regulations before processing withdrawals;
• Payment processing: Facilitating deposits and withdrawals through your registered payment methods;
• Game delivery: Providing access to casino games, live dealer tables, sabong streams, bingo rooms, and other platform content;
• Regulatory compliance: Meeting PAGCOR reporting obligations, AML requirements, and NPC data privacy obligations;
• Responsible gaming: Monitoring gaming patterns for signs of problem gambling and enforcing self-exclusion and limit settings;
• Security and fraud prevention: Detecting unauthorized access, fraudulent transactions, account abuse, and prohibited conduct;
• Customer support: Responding to enquiries, resolving disputes, and processing account modification requests;
• Platform improvement: Analyzing aggregated usage data to improve platform performance, game selection, and user experience;
• Marketing communications: Sending promotional offers, bonuses, and platform updates to registered players who have not opted out — you may opt out of marketing communications at any time through your account settings or by contacting support.

5.2 n3n4 does not use your personal data for automated decision-making that produces legal effects on you without human review, except where this is required by PAGCOR regulatory processes or fraud prevention systems — in which case you may request human review of any automated decision that affects your account.

6.1 Under the Data Privacy Act of 2012, n3n4 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the n3n4 Terms & Conditions, including account management, game delivery, and payment processing;
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, tax obligations, NPC requirements, or other applicable Philippine laws;
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, where these interests are not overridden by your data rights;
• Consent: Processing for marketing communications, where consent has been obtained and may be withdrawn at any time.

6.2 Where consent is the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

7.1 n3n4 does not sell your personal data to third parties. We share personal data only as described in this Section and only to the extent necessary for the specified purpose.

7.2 n3n4 may share your personal data with the following categories of recipients:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive transaction data necessary to process your deposits and withdrawals. Each payment provider operates under their own privacy policy;
• Game content providers: Licensed game providers (including JILI, PG Soft, Pragmatic Play, and Habanero) may receive session data necessary for game delivery and fair gaming certification;
• Regulatory authorities: PAGCOR may receive player data, transaction records, and gaming history as required under our operating license. The NPC may receive data in response to lawful investigations. Law enforcement authorities may receive data under valid court orders or lawful requests;
• Fraud prevention services: Third-party fraud detection and identity verification providers receive technical and identity data necessary for risk assessment;
• IT and infrastructure providers: Cloud hosting, server, and cybersecurity service providers who process data on n3n4's behalf under binding data processing agreements that require equivalent data protection standards;
• Professional advisers: Lawyers, accountants, and auditors acting in an advisory capacity who are bound by confidentiality obligations.

7.3 All third parties to whom n3n4 discloses personal data are required to process that data only for the specified purpose and in accordance with applicable Philippine data privacy law. n3n4 does not permit third-party processors to use your data for their own independent marketing or analytics purposes.

8.1 n3n4 retains personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law and regulation. The following retention periods apply:

• Account and KYC data: Retained for the duration of your active account plus a minimum of five years following account closure, as required by PAGCOR and AML regulations;
• Transaction and financial records: Retained for a minimum of five years from the date of each transaction, in accordance with Philippine tax and AML requirements;
• Gaming activity data: Retained for a minimum of three years from the date of each session for regulatory reporting purposes;
• Customer support communications: Retained for a minimum of two years from the date of each interaction for dispute resolution purposes;
• Technical and security logs: Retained for a minimum of 90 days for security monitoring, with extended retention for any logs related to investigated security incidents;
• Self-exclusion records: Retained indefinitely as required by PAGCOR responsible gaming obligations.

8.2 Where data is retained solely to comply with a legal obligation, it will be held securely and will not be used for any other purpose during the retention period.

8.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with n3n4's data destruction procedures.

9.1 n3n4 uses cookies and similar tracking technologies on the n3n4 platform for the following purposes:

• Essential cookies: Required for the platform to function — session management, login state, and security tokens. These cannot be disabled without impairing your use of the platform;
• Analytics cookies: Aggregate usage data (page views, session duration, feature usage) to improve platform performance and user experience. Data is anonymized or pseudonymized before analysis;
• Security cookies: Device fingerprinting and fraud detection signals used to protect your account from unauthorized access.

9.2 n3n4 does not use third-party advertising or retargeting cookies that track your activity across other websites.

9.3 You may manage cookie preferences through your browser settings. Disabling essential cookies will impair your ability to log in and use the platform. Disabling analytics cookies will not affect your gaming experience.

10.1 n3n4 implements technical, organizational, and procedural security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, and unlawful processing. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and n3n4 servers;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Role-based access controls ensuring that only authorized n3n4 personnel can access personal data, and only to the extent required for their role;
• Audit logging of all access to sensitive personal data records;
• Regular security assessments and penetration testing of the n3n4 platform infrastructure;
• Two-factor authentication for all n3n4 staff accounts that have access to personal data systems.

10.2 In the event of a personal data breach that is likely to adversely affect your rights, n3n4 will notify the NPC and affected players within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03 and the Data Privacy Act.

10.3 No security system is impenetrable. While n3n4 takes reasonable measures to protect your data, n3n4 cannot guarantee absolute security. You are also responsible for maintaining the security of your account credentials, as described in the Terms & Conditions.

11.1 Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by n3n4:

11.2 To exercise any of the rights listed above, contact n3n4 customer support via live chat and submit a Data Subject Access Request. n3n4 will respond within 15 business days of receipt of a verified request. n3n4 may require you to verify your identity before processing a request to protect against unauthorized disclosure.

11.3 Some rights are subject to limitations under applicable law — for example, n3n4 cannot erase data it is legally required to retain under PAGCOR or AML regulations. Where a request cannot be fulfilled in full, n3n4 will explain the specific legal basis for any limitation.

12.1 If you are a parent or guardian and believe that a person under 21 has registered on n3n4, please contact n3n4 support immediately. n3n4 will investigate and take prompt action to close the account and delete associated personal data.

12.2 n3n4's KYC verification process includes age verification against government-issued Philippine identity documents. This process is designed to prevent access by individuals under 21.

13.1 Some of n3n4's third-party service providers — including game content providers and cloud infrastructure services — may process personal data outside the Philippines. Where such cross-border transfers occur, n3n4 ensures that adequate safeguards are in place as required by the Data Privacy Act and NPC regulations, including:

• Data processing agreements that impose obligations on the recipient equivalent to those in this Policy;
• Transfers only to jurisdictions with adequate data protection standards as recognized by the NPC, or subject to appropriate contractual safeguards where no adequacy determination exists.

13.2 n3n4 does not transfer your personal data to third parties in jurisdictions where doing so would be inconsistent with Philippine data privacy law or PAGCOR requirements.

14.1 n3n4 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this Policy will be updated accordingly.

14.2 Where a change materially affects the way n3n4 processes your personal data, n3n4 will provide at least 14 days' prior notice by displaying a prominent notice on the platform or notifying you through your registered contact details. Where the change requires fresh consent, n3n4 will request that consent before proceeding.

14.3 Your continued use of the n3n4 platform following publication of a revised Policy constitutes acceptance of the changes, except where fresh consent is required. If you do not accept the changes, you may close your account as described in the n3n4 Terms & Conditions.

15.1 For any questions, concerns, or requests relating to this Privacy Policy or n3n4's processing of your personal data, please contact n3n4 through the following channels:

15.2 If you are not satisfied with n3n4's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the independent regulatory body responsible for overseeing compliance with the Data Privacy Act of 2012 in the Philippines.

This Privacy Policy was last updated and is effective as of 1 January 2026. This document supersedes all prior versions of the n3n4 Privacy Policy.